Technical Documentation

Features and Benefits Summary - Compare the features and benefits of Dr.Backup to those of other remote backup service providers and see why our service is the best value for your business.

Dr.Backup Quickstart User Guide - Step-by-step instructions on how to install and configure the Dr.Backup online remote backup service client software. User Guide walks through the process of replicating a traditional tape backup scheme using online storage to hold regular full and incremental backup sets.

Dr.Backup Remote Backup User Guide - This is a web version of the online help files distributed with the online backup client software. It presents an overview of Remote Backup and details many of the features of the software. Screenshots and menu explanations are included.

Frequently Asked Questions

General Troubleshooting & Helpful Hints - A list of questions is designed to help you identify and possibly correct configuration issues which may be encountered during installation and operation of the online backup software. Many of the recommended actions involve making minor adjustments to default settings on your PC.

Frequently Asked Questions For Online Disk Storage Utilization - Over time, as you create important files on your PC, the amount of online storage required to backup will likely increase. In most instances, the increase is gradual and normal. However, sometimes this is not the case. The FAQ below contains detailed information on how to actively manage your online disk allocation quota.

Frequently Asked Questions for Encryption Keys - Data encryption is implemented inside of the remote backup software run on your PC. A secret encryption key, different from your account password, ensures confidential files cannot be read by anybody without the key including Dr.Backup personnel. This FAQ highlights the proper handling of your encryption key and the role it plays in data recovery.